Terms of service
Last Updated: [DATE]
Welcome to BLACKVAULT. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.
By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our services.
1. General Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
We reserve the right to update, modify, suspend, or discontinue any part of our website or services at any time, subject to applicable law.
2. Account Terms
If you create an account with BLACKVAULT, you are responsible for:
- Providing accurate account information.
- Keeping your login credentials confidential.
- Maintaining the security of your account.
- Informing us promptly if you believe your account has been accessed without authorization.
You are responsible for activities carried out through your account unless caused by circumstances outside your reasonable control.
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
3. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice. However, changes made after an order has been successfully accepted will not normally affect that order, except where required by law or in cases of obvious pricing errors.
Applicable taxes, shipping charges, and other fees will be displayed at checkout where applicable.
We may accept payment methods including:
- Credit and debit cards
- UPI
- Net banking
- Digital wallets
- Cash on Delivery (where available)
- Other payment methods displayed at checkout
Payments are processed through third-party payment providers. BLACKVAULT not generally store your complete card, banking, or payment credentials.
We reserve the right to cancel an order where payment cannot be successfully verified or processed.
4. Product Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.
However, slight differences may occur due to screen settings, lighting, manufacturing variations, or other factors.
If a product contains an important specification or feature that is material to your purchase, please contact us at dblackvault@gmail.com before ordering.
5. Order Acceptance
Placing an order constitutes an offer to purchase the selected products.
After placing an order, you may receive an order confirmation acknowledging that we have received your order. This does not necessarily mean that your order has been accepted.
We reserve the right to accept, decline, or cancel an order for reasons including:
- Product availability
- Pricing or listing errors
- Payment verification issues
- Incorrect customer information
- Suspected fraudulent or unauthorized transactions
- Delivery restrictions
- Violation of these Terms
If we cancel an order after payment has been received, we will process an applicable refund according to our Refund & Return Policy and applicable law.
6. Shipping and Delivery
Orders are generally processed within [PROCESSING TIME] [BUSINESS DAYS].
Estimated delivery times are:
- Standard Shipping: [X-X BUSINESS DAYS]
- Express Shipping: [X-X BUSINESS DAYS], where available
Delivery estimates are provided for convenience and may vary due to courier delays, weather, public holidays, incorrect addresses, high-volume periods, or circumstances outside our reasonable control.
For complete information, please refer to our Shipping Policy.
7. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our Refund & Return Policy.
Depending on the product and circumstances, eligibility may depend on factors such as:
- Whether the product is unused and in its original condition
- Whether the return request is made within the specified period
- Whether the product is damaged, defective, incorrect, or otherwise eligible for return
- Any applicable exclusions stated in our Refund & Return Policy
Where a refund is approved, the refund will generally be processed using the applicable payment method, subject to the timelines and conditions stated in our Refund & Return Policy.
Nothing in these Terms limits any rights or remedies available to consumers under applicable Indian law.
8. Prohibited Uses
You agree not to use our website or services:
- For any unlawful purpose.
- To violate any applicable law or regulation.
- To provide false, misleading, or fraudulent information.
- To interfere with the security or operation of our website.
- To attempt unauthorized access to our systems or accounts.
- To distribute malware, viruses, or other harmful code.
- To engage in fraudulent transactions or payment activity.
- To copy, reproduce, or exploit our website, content, branding, or intellectual property without authorization.
- To interfere with another customer's use of our website.
- To use automated systems to improperly access, scrape, or collect information from our website.
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
9. Intellectual Property
Unless otherwise stated, the content available on our website—including our logos, brand name, product images, graphics, text, designs, and other materials—is owned by or licensed to BLACKVAULT.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
10. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
We are not responsible for services provided independently by third parties, except to the extent required by applicable law.
11. Disclaimer
We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable Indian law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, BLACKVAULT will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Our liability will not be excluded or limited where doing so would be unlawful, including where applicable law provides consumers with mandatory rights or remedies.
Nothing in these Terms is intended to limit liability for matters that cannot legally be limited under applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable claims arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
This section does not apply to the extent that the relevant loss was caused by BLACKVAULT own unlawful conduct or where such an agreement is prohibited by applicable law.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or applicable legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
16. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts in [CITY, STATE], India.
Nothing in this section prevents a consumer from exercising any statutory right to approach a forum, authority, or court that has jurisdiction under applicable Indian law.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions will continue to apply.
18. Contact Us
If you have questions about these Terms, please contact us:
BLACKVAULT
Legal Business Name: BLACKVAULT
Address: Block C5A, Flat No.307-C, Janakpuri, New Delhi
Email: dblackvault@gmail.com
Phone: 9643827088
Website:www.blackvault.life.
Last Updated: 23 October, 2026